The safety and wellbeing of children, young people, and families are at the core of everything we do. The Citadel is committed to providing a safe, trusted environment where everyone feels protected, respected, and valued. Our staff and volunteers are fully trained in safeguarding practices, and we work closely with families, schools, and local services to ensure the highest standards of care.
We believe safeguarding is not just about policies — it’s about culture. Every person who walks through our doors should know they are entering a space where their safety is taken seriously, and where they will be listened to and supported. By putting safeguarding first, we help create a foundation of trust that allows young people to thrive.
Our safeguarding commitment includes:
- Rigorous recruitment checks for staff and volunteers.
- Regular training on child protection, safeguarding, and safe working practices.
- Clear policies and procedures to identify and respond to concerns quickly.
- Working in partnership with families, schools, and local agencies to keep young people safe.
- A culture of openness where children and young people feel able to speak up.